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The Complete CSR Training Program
No travel … No Time Out of the Office …

Study at Your Own Pace at Your Own Desk!
Enjoy these Video Tutorials
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Informed Citizen: Auto Insurance
https://www.youtube.com/watch?v=4aX_DGKKD5U
Insurance 101 - Personal Auto Coverages
https://www.youtube.com/watch?v=CBmtFPMUcr0
Auto Coverage: You're in the Driver's Seat
https://www.youtube.com/watch?v=g-Kv4a08aJE
Insurance 101 - Personal Auto Limits
https://www.youtube.com/watch?v=KJnN0yKlRYk
Insurance 101 - UM/UIM Coverages (Personal Auto)
https://www.youtube.com/watch?v=i7OPhDvtKVY
Informed Citizen: Rental Car Insurance
https://www.youtube.com/watch?v=LJ-QKJ0Bq9A
Rental Car Insurance
https://www.youtube.com/watch?v=i1ei7wQqibA
Informed Citizen: What to do in case of an auto accident!
https://www.youtube.com/watch?v=s1yPQ-9VEyQ
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Informed Citizen: Homeowners Insurance
https://www.youtube.com/watch?v=5UCckK__4tk
Insurance 101 - Homeowners Coverages
https://www.youtube.com/watch?v=bic4qOuIJoI
Informed Citizen: Renters Insurance
https://www.youtube.com/watch?v=f3VvpbYVS-Y
Insurance 101 - Renters Insurance
https://www.youtube.com/watch?v=8y23U2VkYDA
Six Steps To Follow When Filing A Homeowner’s Claim
https://www.youtube.com/watch?v=WdXRe1lGQMk
The i's on Insurance: The Claim Game: Homeowners
https://www.youtube.com/watch?v=ofio3G_5CNU
Understanding Trees and Insurance
https://www.youtube.com/watch?v=tfSSoRtudHs
Homeowner’s Underinsurance
https://www.youtube.com/watch?v=b9FoQE6seoQ
Taking a Home Inventory
https://www.youtube.com/watch?v=HxRriszRShk
Be Smart and Get Renters Insurance
https://www.youtube.com/watch?v=9fyVI8Ys98k
Insuring a Home Business
https://www.youtube.com/watch?v=ToSh9tc4evI
Five Reasons Homeowners Rates Are Rising
https://www.youtube.com/watch?v=IwC6GAHCLG8
Insurance 101 - Water Damage Basics
https://www.youtube.com/watch?v=CKSHKWcyQ1Y
Flood Insurance for your home
https://youtu.be/DQlJSZT0k38
Insurance 101 - Tree Damage
https://www.youtube.com/watch?v=HJsrgo_ViNI
Insurance101 - Deductibles
https://www.youtube.com/watch?v=4UNICnINrNQ
The Big Game: Being a Responsible Party Host
https://www.youtube.com/watch?v=5M46ACqWqPE
Insurance 101 - Insuring Your Valuables
https://www.youtube.com/watch?v=10tjjq8GAjs
Insurance 101 - Boat Insurance Basics
https://www.youtube.com/watch?v=Ko70A-SqRzw
Insurance 101 - Personal Umbrella Policy
https://www.youtube.com/watch?v=FMRfWyorCFE
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Practice Video Quizzes
Insurance Needs of Young Singles
http://www.insureuonline.org/quiz_youngsingles.htm
Insurance Needs of Under 30
http://www.insureuonline.org/quiz_under30.htm
Insurance Needs of Young Families
http://www.insureuonline.org/quiz_youngfamilies.htm
Insurance Needs of Established Families
http://www.insureuonline.org/quiz_establishedfamily.htm
Insurance Needs of Domestic Partners
http://www.insureuonline.org/quiz_domesticpartners.htm
Insurance Needs of Seniors
http://www.insureuonline.org/quiz_seniors.htm
Insurance Needs of Single Parents
http://www.insureuonline.org/quiz_singleparents.htm
Insurance Needs of Grandparents raising Grandchildren
http://www.insureuonline.org/quiz_raisinggrandchildren.htm
Bicycle Insurance Quiz

https://www.youtube.com/watch?v=mTFhWezZ8MA
Water Damage: Test Your Water IQ

https://www.youtube.com/watch?v=41FFSi9Y4r4
Homeowners Insurance Quiz

https://www.youtube.com/watch?v=vYcAVn8YlLE
Auto Insurance Quiz

https://www.youtube.com/watch?v=9CpoK0IqH18
Online Practice Quizzes w/ Answers

Personal Auto Insurance

14 questions on Personal Auto Insurance. Answer to Question #9 is incorrect since Property Damage is included in Georgia’s Uninsured Motorist Coverage.
http://www.proprofs.com/quiz-school/story.php?title=personal-auto-insurance
 
P&C Insurance Practice Exam
22 Questions. Great practice. Don’t worry about correctly answering the ones on commercial insurance since you will be taking the Personal Lines Agent Exam
http://www.proprofs.com/quiz-school/story.php?title=pc-insurance-practice-exam
 
Principles of Insurance
This quiz reviews basic principles that provide a foundation for the insurance industry. They range from the concept of risk, to the idea that individuals and businesses can minimize losses by transferring and sharing risks, to the application of the law of large numbers. Various principles also determine why some risks of loss are insurable whereas others are not.
http://www.proprofs.com/quiz-school/story.php?title=principles-insurance
 
The Insurance Contract
A contract is a legal agreement between two or more competent parties that promises a certain performance in exchange for a certain consideration. When an insurance company agrees to pay for an insured's losses in exchange for a certain premium, the two parties have entered into a contract. Although a contract of insurance can be oral, it is usually written in the form of an insurance policy.
http://www.proprofs.com/quiz-school/story.php?title=insurance-contract
 
Insurance Transactions
A number of steps must be taken before an insurance transaction can be completed. These include making an application for insurance, underwriting the risk, and including all the steps required for forming a valid contract.
http://www.proprofs.com/quiz-school/story.php?title=insurance-transactions
 
Property and Casualty Insurance License Exam Cram
83 Questions. Great practice. Don’t worry about correctly answering the ones on commercial insurance since you will be taking the Personal Lines Agent Exam
http://www.proprofs.com/quiz-school/story.php?title=property-casualty-insurance-license-exam-cram
 
Property and Casualty Insurance Quiz
85 Questions. Great practice. Don’t worry about correctly answering the ones on commercial insurance since you will be taking the Personal Lines Agent Exam
http://www.proprofs.com/quiz-school/story.php?title=property-and-casualty-insurance-quiz​
Do CSRs have to be licensed?
Subagents: What are they and what can they do?
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