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GEORGIA ACCESS — INDIVIDUAL HEALTH INSURANCE.
Georgia has
 an Individual Health Insurance Market. Are You Working It? 
Georgia Access gives licensed and certified insurance agents an opportunity to help individuals and families find health insurance coverage through Georgia's health insurance marketplace.

But becoming certified is only the beginning.
The bigger question is:
What Are You Going to Do With It?
FYI Express+ has created a practical producer guide designed to help you understand the Georgia Access opportunity, work more confidently with consumers, develop prospects, and turn individual health insurance into another productive part of your agency.
  • Georgia Access Agent Guide — $25.
  • Buy It Once.
  • Use It From Now On.
PURCHASE THE GEORGIA ACCESS AGENT GUIDE — $25 →
Digital Download • Immediate Access After Purchase

WHO IS THE GEORGIA ACCESS OPPORTUNITY FOR?
Think about the people in your community who don't obtain health insurance through a traditional employer plan.
They may be:
  • Self-employed
  • Independent contractors
  • Real estate agents
  • Small-business owners
  • Gig workers
  • Between jobs
  • Leaving employer-sponsored coverage
  • Turning 26 and leaving a parent's plan
  • Experiencing a change in family circumstances
  • Working for an employer that doesn't offer traditional group health coverage
  • Looking for someone who can explain health insurance in language they understand
These aren't unusual prospects.
They're people you probably encounter every week.
The question is whether they think of you when they need help with health insurance.

FIRST: BECOME QUALIFIED TO PARTICIPATE.
  • Working with Georgia Access isn't simply a matter of deciding to sell health insurance.
  • Agents must satisfy the applicable Georgia licensing, Georgia Access certification, portal, carrier appointment and other requirements that apply to their participation.
  • The official Georgia Access training and certification process teaches agents the requirements for participating in the marketplace.
But there's another question:
Who Teaches You How to Turn That Certification Into a Market? 
That's where the FYI Express+ guide comes in.

CERTIFICATION TEACHES THE PROGRAM. 
This Guide Helps You Think Like a Producer. 
Once you're certified, real consumers don't arrive carrying a textbook.
They say:
  • “I need health insurance.”
  • “I'm self-employed. What are my options?”
  • “I lost the insurance I had through work.”
  • “My income changed.”
  • “My son is coming off my policy.”
  • “Can you help me understand what I'm looking at?”
The producer's job is to take that real-world situation and determine the appropriate next step.
That requires more than knowing where to click.
It requires knowing how to:
  • Listen.
  • Ask the right questions.
  • Recognize what matters.
  • Verify rather than assume.
  • Explain without overpromising.
  • Document the conversation.
  • Help the consumer take the next appropriate action.

THE FYI EXPRESS+ GEORGIA ACCESS AGENT GUIDE:
A
 Practical Guide for the Producer Who Wants to Work the Market. 
This
 guide was created to help bridge the gap between certification and production.
You'll develop a practical understanding of:
  • The producer's role in Georgia Access
  • How Georgia Access fits into Georgia's individual health insurance marketplace
  • The pathway from Accident & Sickness licensing to Georgia Access participation
  • Working with individual and family prospects
  • Questions producers should ask before discussing coverage
  • Important marketplace terminology
  • Understanding the significance of household and income information
  • Enrollment situations and changing client circumstances
  • Documentation and E&O awareness
  • Developing referral relationships
  • Building an individual health insurance prospecting strategy
  • Turning a Georgia Access enrollment into a long-term client relationship
This is producer development—not another certification course.

WHERE DO YOU FIND THE BUSINESS?
This may be the most important question in the entire guide.
Don't limit yourself to advertising:
“I Sell Health Insurance.”Instead, think about the people and organizations that regularly encounter someone who needs individual health coverage.
Build relationships with:
  • P&C insurance agents who don't sell health insurance
  • Real estate agents
  • Mortgage professionals
  • Accountants
  • Tax preparers
  • Business consultants
  • Payroll professionals
  • Churches
  • Community organizations
  • Hispanic community and business organizations
  • Existing insurance clients
And, of course:
Other people who already trust you. 
One of the best prospecting questions isn't:
“Who needs health insurance?”
It is:
“Who regularly meets people who need health insurance?”

ONE CLIENT CAN BECOME MUCH MORE THAN ONE POLICY.
Suppose you help a self-employed couple obtain health insurance.
  • You do a good job.
  • You explain things clearly.
  • You return their calls.
  • You help them through the process.
  • Now they know an insurance professional they trust.
What else might that household eventually need?
  • Life Insurance
  • Disability Income Insurance
  • Medicare guidance later
  • Auto Insurance
  • Homeowners Insurance
  • Renters Insurance
  • Umbrella Insurance
  • Business Insurance
And what happens when a friend asks them:
“Do you know anybody who can help me with health insurance?”
That's how an insurance practice grows. 
Not by trying to sell everything during the first conversation.
By becoming useful enough that people remember you.
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SERVE THE HISPANIC MARKET, TOO.
Georgia's Spanish-speaking population represents another important opportunity for qualified bilingual insurance professionals.
  • Consumers shouldn't have to struggle with insurance terminology simply because English isn't their preferred language.
  • A producer who can explain coverage clearly in Spanish—or who develops appropriate bilingual resources—can provide an important service to families and communities that may otherwise have difficulty navigating health insurance.
  • FYI Express+ is also developing Spanish-language Accident & Sickness education designed to help expand the number of bilingual insurance professionals serving Georgia.
More bilingual agents means more Georgians can get help from someone they understand.
​​
GOOD PRODUCERS DON'T GUESS.
Health insurance can involve information that materially affects eligibility, enrollment, and coverage.
That's why we emphasize a simple producer discipline throughout the guide:

HEAR:
  • What is the consumer actually telling you?
ASK: 
  • What additional information do you need?
VERIFY: 
  • What needs to be confirmed before you give an answer?
DOCUMENT: 
  • What should go into the agency record?
NEXT SAFE ACTION: 
  • What should you and the consumer do next?
When you don't know the answer:
Don't guess. Verify. 
That's good customer service.
It's also good E&O prevention.

WHAT WOULD ONE ADDITIONAL CLIENT BE WORTH?
The Georgia Access Agent Guide costs:
$25
  • Not $25 every month.
  • Not an annual subscription.
One payment. 
  • If the guide helps you obtain one additional client, what could that relationship ultimately be worth?
  • If it helps you develop one good referral source, what could that be worth?
  • If it helps you avoid one preventable producer mistake, what could that be worth?
  • If it gives a new producer enough confidence to begin pursuing individual health prospects instead of waiting for the phone to ring, what could that be worth?
That's why we price the guide simply:
$25 — BUY IT ONCE.
USE IT FROM NOW ON.

PURCHASE THE GEORGIA ACCESS AGENT GUIDE — $25 →
Digital Download • Immediate Access After Purchase

THERE'S ANOTHER GEORGIA ACCESS OPPORTUNITY.
Individual health insurance is only one side of this developing market.

Georgia Access For Business creates an opportunity to approach the market from an entirely different direction:
THE EMPLOYER.Instead of waiting for individuals to ask:
“Can you help me find health insurance?”
you can approach a business owner with another question:
“Have you looked at another way to help your employees obtain health coverage?”
That's the subject of our second guide.

GEORGIA ACCESS FOR BUSINESS:
Turn
Georgia Employers Into Prospects.
GAFB Producer & Consultant Guide — $25
EXPLORE GEORGIA ACCESS FOR BUSINESS →

OR LEARN BOTH MARKETS.
  • One opportunity begins with the individual or family.
  • The other begins with the business owner or employer.
Why limit yourself to one?
TWO MARKETS.
ONE COMPLETE PRODUCER LIBRARY.

Georgia Access + Georgia Access For Business

Buy Them Once.
Use Them From Now On.


FYI EXPRESS+
Practical Training. Better Producers. Stronger Agencies. 
​
The FYI Express+ Georgia Access Agent Guide is an educational producer-development resource. It supplements—but does not replace—official Georgia Access certification, training, current program guidance, carrier requirements, licensing requirements, applicable laws or regulations. Producers should verify current requirements before advising consumers or conducting business.

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Eddie K. Emmett, 200 Russell Court, ​Canton, GA 30115