Agency Management Basics
A Quality Book of Business returns Higher Revenues per Hour and a Higher Agency Valuation
E-Policy Delivery: Is Your Agency Ready?
Top 10 Productivity Hacks ... read the article
Personal Auto Insurance Basics
Homeowner's / Renter's Insurance Basics
Miscellaneous Personal Lines
Small Business Insurance Basics
Errors & Omissions Prevention
Insurance Fraud Prevention
Hired torch blows himself up in botched home arson
How to avoid becoming a victim of 'flood vehicle' fraud
Flood-damaged vehicles offer a tempting opportunity for criminals to defraud unsuspecting consumers.…Read more
Ethics in the Insurance Industry
Never tear down anything unless you are prepared to build something better in its place.
This rule applies to both individuals and things. It’s easy to criticize other people thoughtlessly for their shortcomings, and equally easy to find fault in their work or in situations that are not to your liking. It is far more difficult to be a builder of people and to create works of art, useful products, or profitable businesses. Make sure you are a builder, not a destroyer of people and things. When you criticize the actions or work of others — your children, your employees, or others for whom you are responsible — make sure your criticisms are positive and directed at the act, or the opportunity for improvement, not the individual. Include specific suggestions for their application and focus on the potential for success.
Smile A While
Since light travels faster than sound, some people appear bright until you hear them speak.
Insurance Coverage en Español
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