​MentorCore: Auto (GA) v1
Digital Training Mentor — Georgia Edition
Product Specification Document
1. Overview
MentorCore: Auto (GA) v1 is a digital training mentor designed to accelerate the development of new insurance producers in Georgia. It provides structured learning, realistic scenario simulations, progressive quizzes, and Georgia‑specific regulatory context. The system is carrier‑agnostic, compliance‑safe, and built for scalable deployment across agencies, MGAs, carriers, and workforce development programs.
2. Core Capabilities
  • Topic Learning Engine
  • Scenario Simulation Engine
  • Quiz Engine (Levels 1–5)
  • Georgia‑Specific Knowledge Layer
  • Compliance Guardrail Layer
  • Analytics & Reporting Framework
3. Georgia‑Specific Content
  • Minimum liability limits (25/50/25)
  • At‑fault system overview
  • SR‑22 requirements
  • Teen driver permit/license rules
  • UM/UIM structure
  • Medical Payments usage patterns
  • Total loss threshold basics
  • Claims timelines (general)
  • Tort liability examples
4. Scenario Library
Level 1–2: New Purchase, Multi‑Car, Coverage Review, New Teen
Level 3: Teen Driver, Liability Limits, At‑Fault Accident
Level 4: Complex Multi‑Vehicle Household, Student Away at School
Level 5: DUI & SR‑22, High‑Value Vehicle + Umbrella, High‑Risk Driver Management
Each scenario includes:
  • Scene setup
  • Decision points
  • Correct paths
  • Explanations
  • Risk framing
  • Wrap‑up
5. Topic Library
Includes 20+ core auto topics plus Georgia‑specific topics covering liability, collision, comprehensive, MedPay, UM/UIM, deductibles, rating factors, claims, endorsements, exclusions, and more.
6. Quiz Framework
Five difficulty levels aligned with scenario complexity. Each quiz includes 3–5 multiple‑choice questions, immediate feedback, and a final score.
7. Compliance Framework
MentorCore is designed to be:
  • Carrier‑agnostic
  • Educational, not advisory
  • Non‑predictive
  • Non‑guaranteeing
  • Risk‑aware
  • Documentation‑focused
8. Analytics & Reporting
​Tracks:
  • Topics learned
  • Scenarios completed
  • Quiz levels attempted
  • Fallback triggers
  • Difficulty progression
  • Common learner errors
9. Intended Use Cases
  • New producer onboarding
  • Continuing education
  • Agency training
  • Workforce development
  • Reentry workforce programs
  • Carrier‑agnostic skill development
​MentorCore: Auto (GA) v1 — Compliance Summary
Purpose
MentorCore is an educational training mentor for Georgia auto insurance. It is not a quoting tool, underwriting tool, or advisory system.
Compliance Safeguards
1. Carrier‑Agnostic
  • No carrier rules
  • No underwriting guidelines
  • No pricing assumptions
  • No product‑specific recommendations
2. Non‑Advisory
  • Provides general education only
  • Does not guarantee coverage outcomes
  • Does not predict claim results
  • Does not provide legal, tax, or financial advice
3. Risk‑Aware
  • Encourages documentation
  • Reinforces best practices
  • Highlights E&O considerations
4. State‑Appropriate
  • Uses general Georgia rules (minimum limits, SR‑22, at‑fault system)
  • Avoids referencing carrier filings or proprietary guidelines
5. Guardrail Logic
  • Redirects when uncertain
  • Uses safe fallback responses
  • Avoids speculation
  • Avoids personalized recommendations
Content Sources
All content is based on:
  • Publicly available Georgia insurance regulations
  • Standard industry definitions
  • General auto insurance principles
No proprietary carrier data is used.
Intended Use
  • Training
  • Education
  • Skill development
  • Onboarding support
Not intended for:
  • Binding coverage
  • Quoting
  • Claims adjusting
  • Legal interpretation
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