"What You Don't Know Can't Help You!"

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Here’s a bilingual auto insurance sales script--English and Spanish side-by-side—designed for agents handling inbound calls from Spanish-speaking clients. It’s warm, professional, and easy to follow, even if your Spanish is conversational.
📞 Bilingual Auto Insurance Sales Script
Inbound Call – English & Spanish
👋 1. Greeting & Rapport
EN:
“Thank you for calling [Agency Name], this is Eddie. How can I help you today?”
ES:
“Gracias por llamar a [Nombre de la agencia], le habla Eddie. ¿En qué puedo ayudarle hoy?”
📝 2. Qualification & Info Gathering
EN:
“To give you the most accurate quote, I’ll need a few quick details. What’s the year, make, and model of your vehicle?”
ES:
“Para darle una cotización precisa, necesito algunos datos. ¿Cuál es el año, marca y modelo de su vehículo?”
EN:
“Is it used for work, commuting, or personal use?”
ES:
“¿Lo usa para trabajar, para ir al trabajo, o solo uso personal?”
EN:
“Do you own, lease, or finance the vehicle?”
ES:
“¿Es dueño del vehículo, lo alquila, o lo está financiando?”
🧑‍💼 3. Driver Info
EN:
“Can I get your full name, date of birth, and driver’s license number?”
ES:
“¿Me puede dar su nombre completo, fecha de nacimiento y número de licencia?”
EN:
“Any other drivers in the household?”
ES:
“¿Hay otros conductores en su hogar?”
EN:
“Any tickets, accidents, or claims in the past 3–5 years?”
ES:
“¿Ha tenido multas, accidentes o reclamaciones en los últimos 3 a 5 años?”
🛡️ 4. Coverage Discovery
EN:
“Are you looking for full coverage or liability only?”
ES:
“¿Está buscando cobertura completa o solo responsabilidad civil?”
EN:
“Would you like roadside assistance or rental coverage included?”
ES:
“¿Desea incluir asistencia en carretera o cobertura de alquiler?”
💬 5. Value Proposition
EN:
“We work with top-rated carriers and offer discounts for safe drivers, bundled policies, and more.”
ES:
“Trabajamos con compañías reconocidas y ofrecemos descuentos para conductores seguros, pólizas combinadas y más.”
💰 6. Presenting the Quote
EN:
“Based on what you’ve shared, your monthly premium would be $[amount]. This includes [coverage summary].”
ES:
“Según la información que me dio, su prima mensual sería de $[cantidad]. Esto incluye [resumen de cobertura].”
🧲 7. Closing & Next Steps
EN:
“Would you like to move forward with this quote today?”
ES:
“¿Le gustaría continuar con esta cotización hoy?”
EN:
“I’ll just need your payment method and we’ll get everything set up.”
ES:
“Solo necesito su forma de pago y lo configuramos todo.”
📝 8. Wrap-Up
EN:
“Thanks again for calling. If you need help with home, renters, or business insurance, I’m here for you.”
ES:
“Gracias por llamar. Si necesita ayuda con seguro de casa, inquilinos o negocio, estoy a su disposición.”

Here’s a specialized auto insurance sales script for handling inbound calls from high-risk drivers—those with accidents, tickets, lapses in coverage, or SR-22 requirements. The tone is empathetic, nonjudgmental, and solution-focused, helping build trust while guiding toward a quote.
📞 High-Risk Auto Insurance Sales Script
Inbound Call – From Greeting to Closing
👋 1. Greeting & Trust Building
“Thanks for calling [Agency Name], this is Eddie. I’m glad you reached out—how can I help you today?”
(Caller asks for a quote, mentions past issues)
“No worries at all. We specialize in helping drivers get back on track. Let’s take a few minutes to find the best option for your situation.”
📝 2. Qualification & Info Gathering
“Can I start with your vehicle info—year, make, and model?”
“Is it used for work, commuting, or personal use?”
“Do you own, lease, or finance it?”
“And for your driver profile—what’s your full name, date of birth, and license number?”
“Have you had any tickets, accidents, or insurance lapses in the past few years?”
(If SR-22 is needed)
“Got it. We work with carriers that file SR-22s directly with the state, so we’ll make sure that’s covered.”
🛡️ 3. Coverage Discovery
“Are you looking for liability only, or do you want full coverage with comp and collision?”
“Would you like to include roadside assistance or rental coverage?”
💬 4. Reassurance & Value
“We work with companies that understand real-life situations—whether it’s a past accident, a lapse in coverage, or a tough year. Our goal is to get you covered affordably and legally, without judgment.”
💰 5. Presenting the Quote
“Based on what you’ve shared, I’ve found a policy that includes [coverage summary] for $[amount] per month. It meets state requirements and includes [extras if applicable].”
🧲 6. Closing & Next Steps
“Would you like to move forward and get coverage started today?”
(If yes)
“Perfect—I’ll just need your payment method and we’ll issue your ID cards and any SR-22 filing right away.”
(If hesitant)
“No problem—I can email you the quote and follow up tomorrow. If you have questions or want to adjust coverage, I’m here to help.”
📝 7. Wrap-Up
“Thanks again for calling. I know insurance can feel stressful, but you’re taking the right step. If you need help with renters, home, or business coverage down the road, I’ve got you covered.”

Here's your full Tax Preparation Services Outreach Bundle revised in clean, bilingual format--English and Spanish side-by-side, without text boxes or tables. This version is perfect for phone scripts, voicemail, text, and email outreach to your insurance clients.
📞 Cold Call Script (Live Answer)
English:
Hi [Client Name], it’s Eddie from [Agency Name]—how’s everything going?
I’m reaching out because you’re already part of our insurance family, and we’ve just launched a new service I think you’ll appreciate: professional tax preparation designed to make filing easier, faster, and stress-free.
We already understand your coverage, household, and goals—so we’re in a great position to help you file accurately and uncover every eligible deduction. Whether it’s personal taxes, small business filings, or maximizing your refund—we’ve got you covered.
We’re offering a client-only discount for early filers, and I’d love to schedule a quick 15-minute consult to see if it’s a good fit. Would [day/time] work for you?
Thanks again for trusting us with your insurance needs—we’re excited to support you during tax season too!
Español:
Hola [Nombre del Cliente], soy Eddie de [Nombre de la Agencia]—¿cómo estás?
Te llamo porque ya eres parte de nuestra familia de seguros, y acabamos de lanzar un nuevo servicio que creo que te va a gustar: preparación profesional de impuestos, diseñada para que el proceso sea más fácil, rápido y sin estrés.
Ya conocemos tu cobertura, tu hogar y tus metas—por eso estamos en una excelente posición para ayudarte a declarar con precisión y aprovechar todas las deducciones disponibles. Ya sea para impuestos personales, negocios pequeños o maximizar tu reembolso—estamos aquí para ayudarte.
Estamos ofreciendo un descuento exclusivo para clientes que declaren temprano, y me encantaría agendar una consulta rápida de 15 minutos para ver si es buena opción para ti. ¿Te parece bien [día/hora]?
Gracias por confiar en nosotros para tus seguros—¡ahora queremos apoyarte también en esta temporada de impuestos!
📬 Voicemail Version
English:
Hi [Client Name], this is Eddie from [Agency Name]. I wanted to let you know we’ve just launched a new tax preparation service exclusively for our insurance clients. It’s fast, secure, and designed to help you file with confidence.
We’re offering a special discount for early filers—give me a call back at [your number] or reply to this message to schedule a quick consult. Thanks again, and I look forward to helping you this tax season!
Español:
Hola [Nombre del Cliente], soy Eddie de [Nombre de la Agencia]. Quería avisarte que acabamos de lanzar un nuevo servicio de preparación de impuestos, exclusivo para nuestros clientes de seguros. Es rápido, seguro y diseñado para ayudarte a declarar con confianza.
Estamos ofreciendo un descuento especial para quienes declaren temprano—llámame al [tu número] o responde a este mensaje para agendar una consulta rápida. ¡Gracias nuevamente, y espero poder ayudarte esta temporada de impuestos!
📱 Text Message Version
English:
Hi [Client Name]! Eddie here from [Agency Name]—we’re now offering tax prep services for our insurance clients. Fast, secure, and discounted for early filers. Want to book a quick consult? Just reply YES and I’ll send the details.
Español:
¡Hola [Nombre del Cliente]! Soy Eddie de [Nombre de la Agencia]—ahora ofrecemos servicios de preparación de impuestos para nuestros clientes de seguros. Rápido, seguro y con descuento para quienes declaren temprano. ¿Quieres agendar una consulta rápida? Responde SÍ y te envío los detalles.
📧 Email Follow-Up Version
English:
Subject: Tax Prep Made Easy—for Our Insurance Clients
Hi [Client Name],
We’re excited to offer a new service just for our insurance clients: professional tax preparation that’s fast, secure, and designed to help you file with confidence.
Whether it’s personal or small business taxes, we’ll help you uncover every eligible deduction and avoid surprises.
Client-only discount available for early filers!
Want to schedule a quick 15-minute consult? Just reply to this email or call [your number].
Thanks for being part of our insurance family—we’re here to support you every step of the way.
Warmly,
Eddie
[Agency Name]
[Contact Info]
Español:
Asunto: Declarar tus impuestos nunca fue tan fácil—solo para nuestros clientes de seguros
Hola [Nombre del Cliente],
Estamos emocionados de ofrecerte un nuevo servicio exclusivo para nuestros clientes de seguros: preparación profesional de impuestos, rápida, segura y diseñada para ayudarte a declarar con confianza.
Ya sea para impuestos personales o de pequeños negocios, te ayudamos a aprovechar todas las deducciones disponibles y evitar sorpresas.
¡Descuento exclusivo para quienes declaren temprano!
¿Quieres agendar una consulta rápida de 15 minutos? Solo responde este correo o llama al [tu número].
Gracias por ser parte de nuestra familia de seguros—estamos aquí para apoyarte en cada paso.
Con aprecio,
Eddie
[Nombre de la Agencia]
[Información de contacto]
Would you like this formatted into a printable outreach sheet or bundled into your client onboarding packet? I can also help you create a branded flyer or social media post to match.

Pricing a value-added product like the Risk-Ready Roofing Toolkit depends on how it's positioned—whether as a standalone product, bundled perk, or subscription. Here’s a breakdown of smart pricing strategies:
💰 Recommended Pricing Models
1. One-Time Purchase

Basic Toolkit (PDFs + Templates): $149–$299
Ideal for small roofing crews or startups looking for quick compliance tools.
Premium Toolkit (Includes Risk Review + Training Discounts): $399–$699
Justified by the consult, training access, and editable materials. Can be branded as a “Pro Compliance Pack.”

2. Annual Subscription

$199–$499/year
Includes updates to forms, annual risk review, and ongoing access to training discounts.
Great for agents who want recurring revenue and deeper client engagement.

3. Bundled with Insurance Policy

Free or discounted ($99–$199) if bundled with a commercial policy
Use it as a retention tool or upsell incentive.
“Sign up for coverage, get the toolkit at half price.”

🧠 Positioning Tips

Frame it as a compliance accelerator or risk reduction tool—not just paperwork.
Offer a free preview or checklist to build trust.
Consider tiered versions: Basic, Pro, and Elite—with increasing levels of customization and support.

Want help designing a pricing flyer, landing page, or agent pitch deck? I can help you build it out with visuals, messaging, and upsell hooks.

🎥 Mini Referral Campaign: YouTube Rock Star Edition
English & Español Side-by-Side

Step 1: Identify the Right Moment
English: After a successful service or compliment, say:
“I’m thrilled you’re happy—would you be open to helping others find us too?”
Español: Después de brindar un buen servicio o recibir un cumplido, di:
“Me alegra que estés satisfecho—¿te gustaría ayudar a que otros nos conozcan?”

Step 2: Make the Ask Simple and Fun
English: Frame it as a quick spotlight:
“Would you be willing to record a super short—less than 5 seconds—referral shoutout?”
Reassure them: “No pressure—just a fun clip to celebrate awesome clients like you.”
Español: Preséntalo como algo breve y divertido:
“¿Te animas a grabar un saludo de recomendación de menos de 5 segundos?”
Tranquilízalo: “Sin presión—solo un clip divertido para celebrar clientes increíbles como tú.”

Step 3: Record the Clip
English: Use your phone to record them saying a short, enthusiastic line.
Examples: “Eddie’s team rocks!” / “Five stars for Second Chance!”
Español: Usa tu teléfono para grabar una frase corta y entusiasta.
Ejemplos: “¡El equipo de Eddie es genial!” / “¡Cinco estrellas para Second Chance!”

Step 4: Upload to YouTube
English: Title it with their first name and a fun tag:
“Client Spotlight: Sarah – Insurance Rock Star!”
Add hashtags like #ClientLove #InsuranceHelp
Español: Titúlalo con su nombre y una etiqueta divertida:
“Cliente Destacado: Sarah – ¡Estrella del Seguro!”
Agrega hashtags como #ClienteFeliz #AyudaDeSeguros

Step 5: Send the Link with a Personal Message
English: Text or email the link with:
“You’re officially a YouTube Rock Star 🌟! Here’s your spotlight: [link]
Feel free to share it on your social media!”
Español: Envía el enlace por mensaje o correo:
“¡Ya eres una Estrella de YouTube 🌟! Aquí está tu momento: [enlace]
¡Compártelo en tus redes si quieres!”

Step 6: Celebrate and Tag (Optional)
English: If they post it, comment or repost with a thank-you.
Consider adding them to a “Client Wall of Fame.”
Español: Si lo comparten, comenta o republica con agradecimiento.
Considera incluirlos en un “Muro de la Fama del Cliente.”

How to generate Contractor Leads for FREE!
A free spreadsheet of a variety of contractor's contact info in your area is yours for the asking.
Download the below instructional booklet that may give you a few ideas.

Click here for the English Version
Haga clic aquí para la versión en español

By the way, if you are interested, I can create and manage an online ad campaign that will put your agency information in the pockets of thousands of laser-targeted qualified contractors in your area.
The cost is less than a penny for each contractor who gets the message.
Details are at the end of the attached booklet.
Happy Contractor Hunting!
eke

Want a tailored version of the Risk-Ready Business Toolkit designed specifically for roofing contractors? It’s built to complement commercial insurance while offering real operational value:
🧰 Risk-Ready Roofing Toolkit
The perfect non-insurance add-on for roofing pros who want to stay compliant, safe, and profitable.
🔹 What’s Inside:
✅ Roofing Safety Manual Template

OSHA-aligned protocols for ladder use, fall protection, weather delays, and equipment handling.
Editable sections for crew-specific rules and jobsite conditions.

📋 Jobsite Inspection & Incident Log

Printable or app-friendly forms to document daily site checks, near-misses, and safety violations.
Helps reduce claims and prove diligence during audits or disputes.

🧑‍🏫 Crew Onboarding Packet

Includes sample job descriptions, PPE checklists, training acknowledgment forms, and code-of-conduct templates.
Designed to streamline hiring and reinforce accountability.

📅 Compliance & Licensing Calendar

Tracks renewal dates for business licenses, insurance policies, safety certifications, and local permits.
Customizable alerts to avoid lapses or fines.

🔐 Roofing Risk Review (Annual Virtual Session)

A 30-minute consult with a risk advisor to assess exposures like subcontractor liability, ladder safety, and weather-related delays.
Includes a written summary with improvement suggestions.

🎓 Discounted Access to Safety Training

Partnered modules for fall protection, ladder safety, heat illness prevention, and first aid.
Ideal for new hires or annual refreshers.

💡 Bonus Add-On (Optional Upsell):
Drone Roof Inspection Starter Guide

Tips on FAA compliance, insurance implications, and how to integrate drone footage into estimates and claims.

📈 Why It Works for Agents:

Adds tangible value to commercial policies without stepping into insurance territory.
Justifies premium increases or retention with proactive support.
Can be sold as a subscription, bundled with policies, or offered as a loyalty perk.

Want help branding this for your agency or building a flyer for roofing clients? I can help you name it, design the layout, or even script a short promo video.

Here’s a smart, revenue-generating add-on that pairs beautifully with commercial insurance—especially for trades, transitional housing operators, and service businesses:

🛠️ Risk-Ready Business Toolkit
A non-insurance value-added product designed to boost safety, compliance, and operational confidence.
🔹 What’s Included:

Custom Safety Manual Template
Editable, industry-specific safety protocols tailored to the client’s trade (e.g., arborists, contractors, housing providers).
Digital Incident Log & Inspection Checklist
Printable or app-compatible forms for tracking workplace incidents, equipment checks, and site conditions.
Annual Risk Review Consultation
A 30-minute virtual session with a risk advisor to assess exposures, update procedures, and prep for audits.
Employee Onboarding Packet Starter Kit
Includes sample job descriptions, training checklists, and policy acknowledgment forms.
Compliance Calendar
A printable or digital calendar with reminders for insurance renewals, OSHA deadlines, and local licensing requirements.
Discounted Access to Safety Training Modules
Partnered with online platforms offering CPR, ladder safety, chainsaw handling, or harassment prevention courses.

💡 Why It Works:

Positions the agent as a proactive business partner—not just a policy provider.
Justifies higher premiums or retention by offering tangible operational support.
Can be bundled as a subscription, one-time purchase, or loyalty perk.

Want help branding this toolkit for your agency or tailoring it to arborists or halfway home operators? I can help you name it, design the flyer, or build the pitch.

REMINDER - GEORGIA AGENCY LICENSE RENEWAL DUE BY 12-31-2025

The deadline to renew is 12-31-2025. A late renewal period of 15 days along with a $15 late renewal fee has been implemented. All unpaid agency renewals after the late renewal period will be inactivated and you will need to reapply.

Please complete the license renewal process online at www.sircon.com/Georgia.

You may also verify/update your contact information, including mailing address and current e-mail address from the same site.

Due to passage of HB410 in the 2025 Georgia Legislative Session, agency renewals beginning in 2026 will be bi-annually at the end of the month the license was approved. This will be the last renewal date in December unless the original license approval month was December. We will continue to send out reminder renewal notices 90 days prior to the license renewal date. Please be sure to always keep the agency contact information up to date to receive all communications.

If you have questions, please call Georgia Insurance Department's Licensing Administrator, Pearson VUE, at (800)274-8969.

Stumped by Being Held Responsible!
A collision occurred next to a curbside work site where a trailer-mounted grinder was being used to remove a tree stump. The person removing the stump was not directly involved in the accident, yet he was sued! Things got complicated as both a CGL and a Commercial Auto insurer were entangled by the situation. Most of the effort in resolving the situation was in determining precisely how the landscaper contributed to a collision that occurred at the spot where he was working.
Click below to find out whether the tree guy was found liable for the severe injuries that resulted from the loss.

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