FYI Express
  • FYI Express: GA 03/23
  • Custom Lead Generator
  • Insurance Expo 365
  • Do It Yourself Marketing
  • How to get Peace of Mind
  • Georgia 24 hours CE On Demand
    • #1: Georgia OCI
    • #2: Modern Family
    • #3: Auto Insurance
    • #4: Home Insurance
    • Promotional Videos
    • #5: Stand Alone Policies
    • #6: RC vs ACV
    • #7: E & O Prevention
    • #8: Small Business Insurance
    • #9: Ethics
    • #10: Life Lessons
    • #11: You Deserve a Break
    • #12: Insurance Fraud
    • #13: Here Comes the Judge
    • #14: Agency Management
    • #15: Customer Service Tips
    • #16: Employee Training
    • #17: Insurance 101
    • #18: Coinsurance Clause
    • #19: C.O.P.E.
    • #20: General Contractors
    • #21: Garage Insurance
    • #22: Trucking Companies
    • #23: Restaurant Insurance
    • #24: Digital Handshakes using Zoom
    • #25: Day Care Centers
  • Georgia 20 Hour Limited Subagent
  • Georgia 20 Hour Personal Lines Agent
  • South Carolina Personal Lines Course
  • Texas Limited Lines Course
  • Training for New Hires: Personal Lines
  • Training for New Hires: Commercial Lines
  • Training for New Agency Owners
  • Is Your Website WCAG Accessible?
  • FYI Express: GA 03/23
  • Custom Lead Generator
  • Insurance Expo 365
  • Do It Yourself Marketing
  • How to get Peace of Mind
  • Georgia 24 hours CE On Demand
    • #1: Georgia OCI
    • #2: Modern Family
    • #3: Auto Insurance
    • #4: Home Insurance
    • Promotional Videos
    • #5: Stand Alone Policies
    • #6: RC vs ACV
    • #7: E & O Prevention
    • #8: Small Business Insurance
    • #9: Ethics
    • #10: Life Lessons
    • #11: You Deserve a Break
    • #12: Insurance Fraud
    • #13: Here Comes the Judge
    • #14: Agency Management
    • #15: Customer Service Tips
    • #16: Employee Training
    • #17: Insurance 101
    • #18: Coinsurance Clause
    • #19: C.O.P.E.
    • #20: General Contractors
    • #21: Garage Insurance
    • #22: Trucking Companies
    • #23: Restaurant Insurance
    • #24: Digital Handshakes using Zoom
    • #25: Day Care Centers
  • Georgia 20 Hour Limited Subagent
  • Georgia 20 Hour Personal Lines Agent
  • South Carolina Personal Lines Course
  • Texas Limited Lines Course
  • Training for New Hires: Personal Lines
  • Training for New Hires: Commercial Lines
  • Training for New Agency Owners
  • Is Your Website WCAG Accessible?
FYI Express
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​HOW THE CAPITAL GAINS TAX APPLIES WHEN SELLING YOUR INSURANCE AGENCY
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7 Questions Every Small Business That Hires Employees Will Have to Answer

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​For small business owners who have tax-related questions, the IRS Video Portal offers a series of videos and webinars that can help them find answers.
Business owners can access the portal to find information on topics such as:
Starting a Business
This playlist features webinars that address several topics, including:
•Tips for new businesses
•Business taxes for the self-employed
•Who needs to file Schedule C and how to do it
•Things to ask an accountant
•Avoiding the biggest tax mistakes
Business Income
These videos have information about:
•Business income and expenses
•Recordkeeping
•Tip reporting requirements, including the difference between tips and service charges
•Resources on IRS.gov
Employers
Videos in this playlist cover several topics, including:
•General employment tax issues
•Seasonal business
•Employing family members
•Proper worker classification
•Seasonal employees
Filing and Paying Taxes
This playlist features videos on several topics, such as:
•Child and daycare provider tax compliance
•Payment alternatives
•Electronic signature options
Small Business Taxes
This virtual workshop includes nine lessons on a wide range of business topics, from paying taxes electronically to setting up retirement plans.
​Employee or Independent Contractor 
Classifying a worker as either an “employee” or “independent contractor” is problematic for more than just workers’ compensation. In an attempt to minimize the problems and confusion, the Department of Labor has proposed the codification of five tests to help in classifying a particular worker as an employee or independent contractor. Although not necessarily developed for the insurance industry, these tests can be used for workers’ compensation clients.
 6 tips for handling difficult customers​
​Agency Management Basics
7 steps to hiring great employees ... Read more ... ​

The anatomy of a producer agreement
It is extraordinarily important for parties to an agreement to review and comprehend its terms. Read More
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The Insurance Industry Is Giving Back to Disabled Vets: Your Help is Needed
​Agency Management Basics
The Power of Agency Networks to your Bottom Line 

Evolving Agency Management Systems Apps helps Bring Efficiency in the Field ​
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5 ways to reduce employee theft
If your employees think you are keeping an eye on them, they are less likely to take things that don’t belong to them. …Read more

22 tips for insurance agents & brokers on maintaining a good reputation
To build a great practice, build a great personal brand. Read More
7 Questions Every Small Business That Hires Employees Will Have to Answer
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12 Reasons Agents should continue to prospect
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11 ways for insurance agents & brokers to win new business
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ACA Update: America Needs Its Agents After All 

Does it Matter what Type of Business Broker you use to sell your Insurance Agency?

Top 10 Things You Should Never Do At Work

Here are the 10 factors that are reshaping the insurance business
New CCC study highlights the growth opportunities and challenges for insurers....Read more

10 ways to be more productive
As the insurance industry encounters competition from smart startups and tech giants, productivity is becoming increasingly key to success. Read more

A Quality Book of Business returns Higher Revenues per Hour and a Higher Agency Valuation

E-Policy Delivery: Is Your Agency Ready?

Top 10 Productivity Hacks ... read the article
Why Is Gratitude Important For Recovery, Success, Mental Health And More?

Does the IRS consider your Agency Staff to be Employees or Independent Contractors?

Why It’s Critical to Have Expert Representation in an Agency Buy/Sell Transaction

12 tips to improve producer performance
You are your own profit center and need to position your thinking from that regard. Selling and growing is your primary responsibility within the agency—period....Read more
​Can independent insurance agents increase customer retention through the insurance claim process?
Will Your Non-Compete Agreement Hold Up in Court? 

Agencies are Better Positioned to offer Health Insurance than Expected Post ACA

Bad Attitude: Cynical Employees Earn Less Than Others
Holding cynical beliefs about others may have a negative effect on one's income, according to research ... Read more 

Advertising your agency online? Here are some tips
Depending on what kind of insurance services you offer, the best meeting point between you and your potential clients may be online. …Read more
Ten things you should never tell your employer

Sealing the Deal with e-Signatures: How Insurance Agencies can Improve Efficiency

12 tips for improving producer performance
Your goals and vision for the future are the best tools for future success....Read more

How to create a successful insurance sales direct mailer
Creating the best direct mail piece requires blending together great content and an aesthetically pleasing design. …Read more
The No. 1 reason most people buy insurance from you
Why do your clients select you as their insurance agent, especially since there are countless agents to choose from both locally and online? …Read more

Finding the 'sweet spot' in attracting millennials to insurance careers
Insurance isn't "sexy," but it could be to younger professionals, if we position it properly....Read more

Existing Client Marketing: The Smart Investment

8 steps to protect your insurance agency from disasters
As part of National Small Business Week, the Insurance Institute for Business & Home Safety offers eight recommendations to help insurance agency owners get started on severe weather preparedness....Read more
How to reach & retain more customers ... Read More

10 ways to Increase your Agency’s Profit Sharing Bonus

10 ways to secure private data
Insurers and agents can be held liable for the loss of protected information....Read more 
How to Inadvertently Uninspire Your Employees ... Read more

Maximizing the Use of Automation Simplifies the Sale of an Agency

5 important things millennials should know about insurance
To best market insurance to millennials, it's important to address the questions they have as well as educate them on what they might not know....Read more
6 useful YouTube channels for agents
Digital destiny: What your agency needs to do right now to become more competitive
If your agency isn't defining its marketing strategy and discussing upgrades to its digital management system, it's likely you're behind the curve. Here's how to catch up. ...Read more

Maximizing an Agency’s Profit Sharing through Sound Underwriting Practices

The personal lines market is changing fast; here's the good news for agents
Is it harder than ever for personal lines agents to live on what they catch? Or does it just look that way? Read more
Underwriter: "Yes, I see your picture and say to myself, 'What other problem can there be greater than this one?'" 
Guide to advertising

How an Employee's Absence Can Bring Your Team Together

Missing a key player? Turn that into a positive. Read more ...

Newly Acquired Agency: Clients Don’t Know You

The 4 types of bad bosses
Bad bosses are inherent in every industry but how do you identify them and how do you cope? ... Read more
Welcome Back: Why rehiring former employees can make good business sense Read more ...

Understanding Agency Financing and Why Niche Lenders are Key

Want to Keep Good Employees? Say 'Thank You' With Words Not Dollars
A recent survey of U.S. employees reveals that employers can be doing more than increasing salaries and providing...Read more
5 tips to increase sales among new producers
Getting started in the insurance business is difficult, at best. Follow these guidelines to have a better chance of closing the sale Read more

Survey finds illegal job interview questions tripping up employers
One in five employers has unknowingly asked an illegal interview question, and at least one in three are unsure about the legality of certain interview questions ... Read more

How Brokers Add Value When Selling Insurance Agencies
How to create a Marketing Plan ... read the article

100 Best Sales Ideas
All 10 modules in one place


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Free Online Training to Become a Notary

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​Notary Liability: Myths Vs. Facts


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The #1 Principle in Agency Ownership

Which Legal Entity is Best for your Insurance Agency?

How to Increase Your Commissions 50%

The Show Starts When The Phone Rings

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How to get Robbed by Your Bookkeeper

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​17 “Tests” to Decide: Employee or Independent Contractor
Constant debate swirls around the difference between independent contractors and employees. It seems that every contractor wants everyone to believe that everyone on the job site is an independent contractor; but we know that’s not true. Use these 17 “tests” to differentiate between a de facto employee and a true independent contractor.
​Agency Management Basics
How Much Does an Employee Cost you?
When you think about adding a new employee to your payroll, determine what the actual financial cost of doing so means to your business. This includes the dollars and cents over and above the basic wage or salary you agree to pay. There’s a rule of thumb that the cost is typically 1.25 to 1.4 times the salary, depending on certain variables.
Independent insurance agents have an edge in the digital market

10 sales behaviors that prospects hate
Here's a list of things you might be doing that are repelling prospects.…Read more

The Funniest Excuses People Used to Get Out of Work
These are almost too ridiculous to be real—but they are. Find out more »

6 ways to improve producer recruitment success rates
A new Reagan study shows that only 56% of producer hires are successful. Here are six tips to beat the odds....Read more
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Study Shows that Independent Agencies are Thriving

Insurance Agency Valuations on the Rise
Modern technology provides a variety of tools that make contact with clients easier than ever before. Are you making the most of them?
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Why Independent Agencies Won't Lose Significant Market Share to Non-Agency Corporations ​​

7 steps to hiring great employees ... 
Read more ... ​

Why an Agency Valuation is Important to both your Business and Personal Financial Planning


Yelp Isn’t Going Away. Here is How to Make it Work for your Insurance Agency
The anatomy of a producer agreement
It is extraordinarily important for parties to an agreement to review and comprehend its terms. Read More
​
The Insurance Industry Is Giving Back to Disabled Vets: Your Help is Needed 

11 Requirements for Management Success

Employees are your greatest expense, but they are also your most valuable asset. The loss of great or even just a "good" employee has a tremendous effect on the agency. How do you manage employees according to their style while giving them a sense of place and accomplishment? Follow these rules of management success.

The 4 most common business fraud schemes
Employee theft costs businesses an estimated hundreds of billions of dollars each year. Read more ...

Customer engagement: the next battlefield
Customer relationships are delicate. Loyalty is enormously valuable once you've earned it. Satisfied customers tell nine people how happy they are. Dissatisfied customers tell 22 people — a case of bad news traveling faster. …Read more

What the New Federal Licensing Law Means to Insurance Agencies
Why an Agency Valuation is Important to both your Business and Personal Financial Planning

Yelp Isn’t Going Away. Here is How to Make it Work for your Insurance Agency
3 ways to turbocharge the sale of your insurance business
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Do you know the Lifetime Value of a customer?
Use jargon with your prospect; lose the sale
For many of us, knowledge and specialized lingo are powerful ... in costing us business. …Read more
11 ways to attract and keep young talent
The insurance industry is way behind the curve on talent acquisition, but don't let the magnitude of the problem overwhelm you. Small steps can get your agency moving in the right direction....Read more

Are you a marketer or an insurance agent?
What’s more important to the success of your insurance business: being a great marketer or a knowledgeable insurance agent? …Read more

Tips to Acquire an Independent Insurance Agency
​A History of Agency Aggregators, Clusters and Networks 

Agency Book of Business Statistics for Buyers and Sellers

5 ways to reduce employee theft
If your employees think you are keeping an eye on them, they are less likely to take things that don’t belong to them. …Read more

How Much Does an Employee Cost you?
When you think about adding a new employee to your payroll, determine what the actual financial cost of doing so means to your business. This includes the dollars and cents over and above the basic wage or salary you agree to pay. There’s a rule of thumb that the cost is typically 1.25 to 1.4 times the salary, depending on certain variables.
Independent insurance agents have an edge in the digital market

10 sales behaviors that prospects hate
Here's a list of things you might be doing that are repelling prospects.…Read more

The Funniest Excuses People Used to Get Out of Work
These are almost too ridiculous to be real—but they are. Find out more »

6 ways to improve producer recruitment success rates
A new Reagan study shows that only 56% of producer hires are successful. Here are six tips to beat the odds....Read more
​

Study Shows that Independent Agencies are Thriving

Insurance Agency Valuations on the Rise
Modern technology provides a variety of tools that make contact with clients easier than ever before. Are you making the most of them?
​
Why Independent Agencies Won't Lose Significant Market Share to Non-Agency Corporations 

The Impact of Agency Culture in the Sale of An Agency

Announcing the Acquisition of an Insurance Agency, Tips for Buyers & Sellers

Tax Implications of Selling an Insurance Agency in 2021 & Beyond

Acquisition Tax Strategies for Insurance Agency Buyers and Sellers

Paying Staff as 1099 Compensation May Eventually Cost You More

Increasing Insurance Premiums Affect Retention, Here Is What You Can Do

Agency Valuations & The State Of The Agency M&A Marketplace

Why the Marketplace Demanded Insurance Agency Networks

COVID-19 Impact on Insurance Agencies & What You Can Do

Smaller Management System May Have Huge Advantages for Your Agency

Why Niche Agencies Have a Huge Competitive Edge

When Using a Business Broker to Sell Your Insurance Agency, Always Choose a Specialist

Should Captive Agents Consider Making the Move to the Independent Side?

Using a Broker of Record Letter to Grow Your Agency
​Selling is not telling: 4 tips to offer better insurance solutions
Insurance is a relationship business. How do you forge and maintain relationships with your customers and prospects?...Read more
The 4 components of finding a niche for your insurance agency
If you can tie these four components together, you will be well on your way to becoming an industry leader in a niche you love, understand and provides long-term opportunity. …Read more

Better selling: 10 tips, from prospecting to closing
10 solid ideas on how to sell better, from finding new business, to presenting to clients, to saving deals about to go sideways....Read more

5 steps to develop and strengthen the customer experience
It is time to become more accessible, more responsive and more personal with customers. Here's how to do that....Read more

How local insurance agents can win back technophiles
It’s time that business owners, including local insurance agents, embrace the technology genie rather than futilely willing it back into the bottle.

Here’s what we learned:
  1. Be Proactive – When you know there’s a problem, let the customer know right away.
  2. Apologize – You must always do this!
  3. Explain the Resolution – Let the customer know what you’re going to do to resolve the problem.
  4. Constantly Update – Don’t be afraid to give too much information. Customers love information and updates about problems they are waiting to get resolved.
  5. Finish Clean – When the problem is finally resolved, send one last message to close out the experience and thank the customer, once again.
Problems will happen in any business. In some cases, customers are happy to come back. Why? It’s not just that the problem was resolved. It’s the way it was resolved.
DANCING WITH THE COMPETITION? WATCH YOUR STEP!
Here's what to do when you're up against the competition on a sales call >>>
​​Have you noticed that the most effective worker is generally the busiest?
Successful people are busy people. They despise idleness and constantly search for new challenges and better ways to do things. When others discover that you are a thoughtful, helpful, enthusiastic worker, you will soon have more business than you can manage, and you will greatly increase the number of people who have a stake in your success. The most mundane tasks become much more bearable when you compete with yourself to improve at doing them. When you find faster and better ways to do your job, you also free up time that can be spent in more creative pursuits.
​Don’t push others around if you have no blisters on your own feet.
Good officers lead by example and make sure the troops are cared for before attending to their own needs. When you treat others respectfully and never ask another to do something you would be unwilling to do yourself, you are entitled to the respect of others — and they will freely give it. But you cannot expect others to continue marching until they have blisters on their feet while you ride in the jeep. Leading others means you must be willing to give far more of yourself than you would ever ask from them.
​You can tell by the company people choose what sort of character they have
​As the saying goes, “Birds of a feather flock together.” We usually choose friends and business associates who like the same things we do, people who share the same values. If you choose happy, positive, productive companions, the odds are that you are or will soon become happy, positive, and productive yourself. Unfortunately, the reverse is also true. Unhappy, negative, destructive people are sure to drag you down with them. Choose to spend most of your time with persons who have PMA — a Positive Mental Attitude. If your job requires you to spend time with negative people, limit that time to the best of your ability and above all don’t let them discourage you with their negativism. Instead, display your own PMA.
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Got Questions?
​I got answers!

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Three Bulls' Heads
Eddie K. Emmett 
200 Russell Court
​Canton, GA 30115
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